We don't know what that means because we're not a traditional fulfillment company.
We started this business in Austin, Texas to support our own needs as an online retailer. We attempted to hire several fulfillment companies to handle our store's orders, only to to be told that we were too small.
They all blew us off and said, “call us in 6 months when you're bigger."
They put a chip on our shoulder.
The experience helped us realize that traditional fulfillment companies were too structured and stiff to handle nimble and evolving e-retailers like us. You had to be big or you were on your own. We think that's bull.
We work with e-retailers of all sizes, who get access to our rolodex, logistical experience, and of course, our economies of scale.
Did we mention we don't just ship?
We founded this business because our e-retail business was an overnight success. We leverage the experience from building that store to help consult our clients on how to see that same kind of success.